Customer satisfaction is our top priority
With our 24/7 customer support service, we're always available to answer your queries and to help you with anything you need, any day and time of the week.
With our 24/7 customer support service, we're always available to answer your queries and to help you with anything you need, any day and time of the week.
With more than 1000 clinics in Singapore, our medical network is spread out island-wide, making medical care easily accessible to members wherever they may be.
There's no need to pay upfront when your employees visit an IHP-accredited clinic. Instead, monthly consolidated invoices will be sent out. Invoices can be sub-totalled by departments or cost centres for easy reference.
All outpatient claims are processed using IHP's web-based system, allowing the clinics to be the gate-keepers in monitoring and containing costs. The feature is further enhanced with our in-house medical audit team, consisting of medically-trained doctors and nurses.
We work with experienced and reliable healthcare partners to serve our members in every area of healthcare, including but not limited to:
and many more services at pre-negotiated preferred rates to ensure cost containment for our clients. Speak to our consultants to find out what we would recommend for your organisation.
From flexi-benefits and LOG issuance to cashless convenience at our panel clinics all over Singapore, we offer support for a full range of employee benefits, thereby reducing the need for administrative paper work.
We pride ourselves on speed and efficiency. With one of the shortest turnaround times in the business, we can get your managed healthcare services up and running within 2 weeks of signup.
We’ve partnered with various merchants to provide our members with special rates and rewards. From hotel corporate rates to fantastic discount for sunshades, your employees will enjoy these perks in addition to their IHP health benefits.
Administration and processing work can be time-consuming and tedious, not to mention prone to human error. IHP's unique eclaims system helps to eliminate claim errors, and allows you to monitor all the necessary medical financial numbers, 24/7. You can also download ultilisation and analysis reports in excel format for internal audit purposes.
Our system also features graphical and analytical charts for easy reference for presentations.
IHP Mobile AppWe created the IHP mobile app to facilitate employee visits to clinics. The IHP mobile app lets employees search for the nearest clinics on the go, and allows them to simply flash an ecard already embedded in the app to validate their membership at the clinic. No physical member cards required!
Healthcare is more than just treatment. It's also about prevention. We conduct regular health screenings & risk assessments(onsite & offsite), health awareness talks & workshops, and behavioural coaching sessions to educate your employees and to safeguard their health.